The terms of use for this website are written in the masculine form but refer to both women and men.

Website Use
1. Owl TLV Ltd. (hereinafter: "The Owl" or "The Company") welcomes you to its website (https:// www.owltlv.com) and/or its services.
2. The use of the website, including its content displayed in text, images, audio, video, and by any means currently existing and/or to be developed in the future that allows reading or viewing content (products, nutritional values, etc.), is subject to these terms of use. Please read the terms of use carefully and thoroughly, as by beginning to use the website, you declare that you have read, understood, and approved the terms of use, and that you and/or anyone on your behalf will have no claim, demand, or lawsuit against the company and/or anyone on its behalf and/or its employees and/or those deriving from it and after it, regarding these terms of use.
3. If you do not agree to the terms of use of the website, in whole or in part, you are not permitted to use this website for any purpose.
4. The company reserves the right to change, at its sole discretion and without your consent, the terms of use of the website. Every time you access the website, you must read the most current version of the terms of use. For any question regarding the use of the website, you can contact the company at info@owltlv.com, and the company will do its best to address your inquiry as soon as possible.
5. The company may close the website and/or change the availability of services, its appearance, and the content displayed on it from time to time, and may block or restrict access to the website at its sole discretion and without prior notice to you. You will have no claim, demand, or lawsuit in this regard.
6. The use of the website, its content, and its services is provided on an "AS IS" basis, and you and/or anyone on your behalf will have no claim, demand, or lawsuit against the company and/or anyone on its behalf and/or its employees and/or those deriving from it and after it, regarding these terms of use.
7. The use of the content displayed on the website, including but not limited to, the purchase of confectionery products, alcohol, etc., will be at your sole and full responsibility.
8. The website may contain links and/or references to other websites, and the company does not guarantee that all links on the website will be functional. It is hereby clarified that the mere presence of a specific link on the website does not imply that the content of the linked website is reliable, and the company will not bear any responsibility in this regard.

Purchase and Order Process
9. Purchase on the website is permitted only for individuals aged 18 and over, with a residential address in Israel, an active email address, and a valid credit card from one of the credit card companies operating in Israel or explicit authorization to use such a card.
10. The purchase and use of the website are intended solely for the purpose of purchasing products and/or obtaining information. The website may not be used for any other purpose.
11. The purchase of products through the website will be carried out according to the following steps:
a. Selecting the desired product and adding it to the shopping cart.
b. Choosing a preferred delivery date.
c. Filling in order details, shipping address, recipient's name, and an updated phone number.
d. Entering payment method details (credit card or other method as published on the website).
e. Receiving an order confirmation to the user's email inbox.
12. Order execution is conditional on:
a. The requested product being in stock.
b. The shipping address being within the company's delivery areas.
c. The credit card company approving the transaction.
d. Orders will be processed while supplies last or until a date determined by the company.

Service Policy, Prices, and Shipping Fees
13. The prices displayed on the website include VAT, unless otherwise explicitly stated.
14. The company reserves the right to update the product range, prices, and shipping fees from time to time without prior notice.
15. Shipping fees will appear in the shopping cart and will be added to the final price of the order.
16. In case of self-pickup from the company - no shipping fees will be charged.
17. In the event that the courier is unable to contact the customer after three attempts - the order will be canceled, the products will be returned to the company's warehouse, and the customer will be charged shipping fees.

Product Delivery
18. The company undertakes to deliver the products to the address provided during the order, according to the delivery times specified on the website.
19. Delivery times are calculated in business days only.
20. If the customer requested that the delivery be left outside the door – the company will not be responsible for damages and/or loss.
21. In the event that a delivery is returned to the company due to incorrect details provided by the user, the customer will be charged handling fees and return shipping fees.

Transaction Cancellation and Product Returns

Food and Beverages
22. Order cancellation will be possible up to 3 hours from the time the order is completed, provided that the shipment has not yet been delivered to the customer.
23. For the avoidance of doubt, a transaction cannot be canceled after the product has been delivered to the customer.
24. After order confirmation, no refund will be given to the customer, except for exceptions stipulated by the Consumer Protection Law, 1981.
25. A customer who refuses, for any reason, to receive the services ordered, will not be entitled to a refund, except for exceptions stipulated by the Consumer Protection Law, 1981.

Other Products Not Classified as Perishable Goods
26. Subject to the provisions of the Consumer Protection Law, 1981, a transaction can be canceled up to 14 days from the date of receipt of the product, provided that it has not been used and is returned in its original and complete packaging.
27. The product must be returned with an invoice/receipt clearly showing the purchase amount and date.

Defective Products
28. In the event of receiving a defective product, the recipient must report it within 48 hours of receiving the product and present it to the company and/or its representatives.
29. Subject to the provisions of the Consumer Protection Law, 1981, the company will examine the customer's complaint and may, at its sole discretion, credit the customer or replace the defective product.

Cancellation Fees
30. In accordance with the Consumer Protection Law, 1981, upon cancellation of a transaction, 5% of the charge amount or NIS 100, whichever is lower, will be deducted.
31. The responsibility for returning a product rests solely with the customer, including bearing the associated costs.
32. If the customer chooses to cancel their order after the product has been transferred to the shipping company, the customer will be charged the full shipping costs.

Website Registration and Privacy Protection

33. When registering for the website, the user will be required to provide personal details such as: full name, address, phone number, email address, and payment details.
34. The user declares that all details provided are correct and accurate. Providing false information constitutes a criminal offense.
35. The company employs advanced security measures to protect customer privacy, but cannot guarantee absolute protection against intrusions or disruptions.
36. User details will be stored in the company's databases solely for the purpose of completing the transaction, providing services, and responding to customers.
37. The user may contact the company to request the removal of their details from the databases, in accordance with the Privacy Protection Law, 1981.

Direct Marketing of Promotional Content
38. Upon registration to the website, the user may consent to receive direct marketing including offers, benefits, updates, and advertisements from the company, through various means such as: email, SMS messages, WhatsApp messages, recorded calls, or any other digital means.
39. Marking consent to receive direct marketing constitutes explicit consent to receive marketing messages in accordance with the provisions of the Communications (Telecommunications and Broadcasts) Law, 1982.
40. The user may withdraw their consent at any time by clicking on the unsubscribe link attached to the messages or by contacting: info@owltlv.com.
41. The company undertakes to stop sending direct marketing within 3 business days of receiving the removal request.
42. Withdrawal of permission to receive direct marketing will not affect existing orders or services and will not result in the deletion of user details from the company's systems for transaction documentation purposes.

Company Responsibility and Limitation of Liability
43. The company makes every effort to provide high-quality products and optimal service.
44. In case a defective product is received – the company's liability is limited to replacing the product or crediting the actual amount paid.
45. Responsibility for a defect resulting from product manufacturing will rest solely with the manufacturer.
46. The company is not responsible for damages caused as a result of unreasonable or negligent use of the product.
47. The company is not responsible for damages caused as a result of technical malfunctions, viruses, or illegal activities of users on the website.
48. The company's liability is limited to the amount actually paid for the relevant product.

Intellectual Property and Usage Rights
49. All intellectual property rights on the website, including trademarks, copyrights, and trade secrets (registered and unregistered) – including but not limited to, texts, images, audio, video, recipes, comments, software, website design, website code, and any other material contained on the website – belong solely to the company, and some are also protected by the copyright laws of the State of Israel.
50. It is forbidden to copy, reproduce, distribute, display, transmit, publicly perform, create derivative works, translate, or frame any part of the above to a third party without obtaining the company's written consent.
51. Use of the website content is permitted solely for personal and non-commercial purposes.
52. Uploading content that infringes copyrights or harms third parties is strictly prohibited.
53. By using the website, you agree and confirm that the company may use the information you provide or make available to it, or that it may collect in connection with your use of the website.
54. This website may use tracking scripts (tracking pixels), cookies, and internal statistical interfaces to maintain anonymous statistical records of visitors and analyze visitor movements, browsing habits on the website, and analyze clicks and time spent on the website. Your use of the website indicates your consent to the installation of these files on your computer and to the use of the information as described above. Some of the files will expire when you close the browser and some will be stored on your computer's hard drive.
55. By subscribing to a mailing list, you give the company your consent to register your details and use your details, and you request to join the company's mailing list to receive mailings to your email address and mobile phone – mailings that will be sent from time to time by the company. Unsubscribing from mailings can be done automatically via the unsubscribe link attached to each publication.
56. In the event that you violate the terms of use of the website, the company may disclose your name and the details known to it about you in any legal proceeding, even if no court order is issued instructing it to do so. You undertake to indemnify the company, its employees, and those acting on its behalf for any claim, lawsuit, damage, loss, loss of profit, payment, or expense incurred by it due to your breach of the website's terms of use.
57. This regulation shall be governed solely by the laws of the State of Israel. The unique and exclusive jurisdiction for any matter relating to this regulation and the use of the website, including in connection with the content and services offered on the website, is with the competent courts in Tel Aviv.
58. A user who makes unlawful or inappropriate use of the website undertakes to indemnify the company for any damage, loss, or expense (including legal expenses) incurred as a result of their actions.
59. The images on the website are for illustration purposes only and may differ from the actual product.
60. The company reserves the right to change the terms of the regulation at any time.

Customer Service
Phone: 03-3734009
WhatsApp: 050-5694482
Address: Derech Menachem Begin 82, Tel Aviv
Email: info@owltlv.com
Operating Hours:
Sun-Thu: 09:00–15:00
Fri and holiday eves: 08:30–12:00

Terms and Conditions for the Owl's Haribo Box Activity

These terms and conditions are written in the masculine form
for convenience, but all provisions apply to both women and men.

1. Definitions

• "Activity Organizer – The Owl.
• "Website Operator – The Owl.
• "Participant" – The activity is open to any adult over the age of 18, who has an active account on social media
  networks: Facebook, Instagram, WhatsApp, TikTok or YouTube, and participates in the activity
  in accordance with these terms and conditions.
• "The Activity – The Owl's Oreo Box Giveaway
• "Activity Website" –
• Instagram and TikTok
• "Prizes" – The Owl's Oreo box.
• "Judging Committee" – A team of judges on behalf of the activity organizer or its representatives.

2. Activity Period

2.1 The activity will take place between Thursday
01/01/2026 at 17:00 and Monday 10/01/2026 until one hour after Saturday night

2.2 The Owl may
extend or shorten the activity period at its sole discretion.

3. Participation in the Activity

3.1 Participation is permitted to anyone
who meets all of the following conditions:

• An adult over the age of 18.
• Has an Instagram or Facebook account.
• Has completed the task according to the instructions.
• Follows The Owl's social media pages during the activity period.

3.2 At the end of the activity, only one winner will be chosen.

3.3 The Owl may change
the provisions of these terms and conditions at any time.

3.4 The Owl may disqualify
a participant if they violate the terms and conditions, provide incorrect information, or act unlawfully.

4. Activity Description and Judging Committee

4.1 The activity will open
with an announcement post containing all participation details.

4.2 At the end of the period, the judging
committee will select the winners at its sole discretion.

Winners will be notified
via private message and on The Owl's story.

5. Winner Identification

• The Owl will contact the winners via private message and request details: full name, address
  and phone number.
• If contact is not made within 48 hours, the candidate will be disqualified.
• The prize is personal and non-transferable.

6. Prizes

• The prize redemption is determined solely by The Owl.
• The prize cannot be converted, changed, or transferred.
• The Owl may change the type of prize.
• The total prizes for the activity are the Owl's Oreo box.

7. Intellectual Property

• Participants are solely responsible for the content they provide.
• The Owl may use the content within the framework of the activity.
• It is prohibited to upload offensive, illegal, or copyright-infringing content.

8. Photography and Publication of Winners

The Owl may publish
the winner's name, photo, or video on its social media pages.

Participation itself constitutes
consent to this publication.

9. General

• The Owl is not responsible for technical malfunctions or communication problems during the activity.
• The Owl may cancel or change the activity at any time.
• Participation is prohibited for Owl employees and their family members.
• All taxes will be borne solely by the winner.